855-500-7929 (RWAY)
Current Homeowners Real Estate Transactions

What we cover

Important things to know about home warranty plans

Heating & A/C

Electric central air conditioning systems, gas or electric central heating systems, heat pumps, mini-split systems, and mechanical parts thereof including: condenser, evaporative coil, air handler and drain lines, ducted electric wall air conditioners, metering device (evaporative coil piston and thermal expansion valve), leaks in accessible refrigerant lines, evaporative coolers, baseboard heaters and radiators.

Coverage Details

  • Condenser
  • Compressor
  • Evaporator Coil
  • Furnace
  • Heat Pump
  • Capacitors
  • Control Boards
  • 410 Equipment upgrades
  • Master/Swamp Coolers
Not Covered
  • Freon
  • Access
  • Modifications to accommodate new equipment
  • Code violations
  • Window Units
  • Portable Units
  • Commercial systems
  • Chillers
  • Maintenance
  • Geothermal Systems
  • Collapsed ductwork

Plumbing, Fixtures and Stoppages

Leaks or breaks in water, gas, drain, sewer or vent lines that located within the perimeter of the main house foundation, faucets, shower heads, shower arms, toilet bowls and tanks, wax seals, mechanisms, valves in tub & shower, diverter, angle stop and gate valve, built-in interior ground water sump pumps, circulating hot water pump, clearing of stoppages in sewer lines through accessible ground-level clean out.

Coverage Details

  • Leaks within the peritmeter of the home
  • Toilets
  • Faucets
  • Showerheads
  • Circulating hot water pump
  • Stoppages accessible via a ground level clean-out
Not Covered
  • Stoppages caused by collapsed damaged or drain, vent or sewer lines outside of the foundation of the home.
  • Shower or tub pans
  • Stuctural and cosmetic issues such as broken lids or seats.
  • Basket strainers
  • Any solar systems
  • Water softener equipment
  • Damage to plumbing by weather conditions such as freezing.
  • Access, code violations and modifications

Water Heaters

Gas or electric water heaters including tankless water heaters, water tank leaks or rupture, thermostat assembly parts and components, heating elements, burner assembly and vent pipe, gas valve, drain valve, relief valve, and circulating pump (non-solar systems).

Coverage Details

  • Gas Water Heater
  • Electric Water Heater
  • Tankless Water Heater
  • Pilot lights
  • Circulating pump
Not Covered
  • Access, code violations and modifications
  • Solar equipment
  • Tanks larger than 80 gallons or commercial equipment
  • Drip pans
  • Multi-valve manifolds

Electrical System

Wiring, conduit, outlets, switches, panels and subpanels that are attached to home, circuit breakers, fuses, GFI circuit breakers, junction boxes.

Coverage Details

  • Electrical Wiring
  • Switches
  • Panels and subpanels
  • Breakers
  • Fuses
  • GFCI circuit breakers
  • Ceiling fans
Not Covered
  • Aluminum wiring
  • Inadequate wiring capacity
  • Light Fixtures
  • Light bulbs
  • Ballasts
  • Attic fans
  • Ceiling fans are replaced with builder's grade if replacement is required


Our appliance coverage under the basic plan includes the appliances that come with the home such as the dishwasher, oven and built-in microwave. Refrigerator, washer and dryer coverage can be purchased for an additional fee.

Coverage Details

  • Dishwasher
  • Range/Cooktop/Oven
  • Garbage Disposal
  • Built-in Microwave oven
  • Trash Compactors
  • Central Vacuum
  • Garage Door Openers
  • Washer (Included with Advantage and Elite plans, NOT Basic)
  • Dryer (Included with Advantage and Elite plans, NOT Basic)
  • Refrigerators (Included with Elite plans, NOT Basic or Advantage)
Not Covered
  • Cosmetic/Structural deficiencies such as doors, door glass, springs and light bulbs
  • Counter top microwaves
  • When appliance replacement is required, it is important to know that replacements do NOT match brand, color or exact features.

Pool and Spa (Only included with Elite Plans)

In the Texas heat, pools certainly are refreshing. We can cover those for you for an additional fee. The Elite plan includes pool coverage at no additional cost.

Coverage Details

  • Built-in pool equipment
  • Built-in spa equipment
  • Primary pump
  • Primary filter
  • Primary pump timer
  • Primary heater up to $1,500
Not Covered
  • Filter grids
  • Maintenance
  • Lights
  • Structural defects
  • Ionizers
  • Cleaning pool equipment such as pool sweeps
  • Housings and assemblies

Main Line Plumbing

When a water line in the yard breaks, it can be a real mess. While our basic coverage only covers plumbing problems within the perimeter of the home, coverage for outside plumbing can be purchased for an additional cost.

Coverage Details

  • Leaks located outside of the perimeter of the home
  • Shutoff valves
Not Covered
  • Damage to plumbing by weather conditions such as freezing.
  • $1,000 maximum per contract

Important things to know about home warranty plans

Home warranties cover a lot, but they don’t cover everything. At Right Way, we try to be as transparent as possible. We would rather you know what you are getting and not get it as opposed to getting it and not knowing what you got. At anytime, you can contact us and go over the coverage and limitations that apply to home warranties.

Coverage Details

  • Do not cover access, code violations or modifications unless client has Advantage or Elite plans.
  • Do not match brand, color or exact features.
  • Only cover damage from normal wear and tear.
  • A $70 service fee is due on every service request unless it is a recall.
  • Replacements are with builder's grade equipment/appliances
Treating Texans the Right Way
13 MONTH Waranty Plan Texas-Based

Right Way Home Protection
P.O. Box 41108 Houston, TX 77241

855-500-7929 (RWAY)